We purchased our windows from Storm Tight Windows for hurricane protection, but ultimately they have done so much more for us. My wife came home to discover that two men were hammering away at our back window trying to break into our home. The windows were impenetrable and they could not break through. Without these windows my wife and children would have walked into the house with burglars inside. The police said everyone should have these windows. When we called Storm Tight that night to report the incident they answered the phone after hours and were ready to help. They are a fantastic company.
Overall we had a very positive experience. The salesman Nick did a good job and we got to talk with the owner the same day we signed up. The install team was courteous and efficient, and our new sliding glass doors and picture windows look great. My one concern was that communication between the time we signed up and the county permit was submitted was non-existent, despite my efforts to find out when we could expect installation. I eventually spoke with the owner about my concerns, and communications greatly improved after that. I'm told the company did restructuring to address being more responsive with customer communications. Overall, I recommend Storm Tight windows, and we plan on finishing the remaining windows and doors by hiring this company again.
Storm tight windows are definitely top grade windows. We are extremely pleased with your product. The installation went very smooth and the installers were very respectful of our home and property. They were very thorough and left our home as clean as they found it. There were a few small glitches that took the customer service team 4 months to finally rectify. Other than that wait it was a very pleasant experience.