We did research on hurricane windows prior to choosing Storm Tight Windows. Once Storm Tight came out and showed us the product we were extremely happy with the product and product knowledge. At no point did we feel pressure to commit to Storm Tight or commit to everything at once. Upon purchasing our first set of windows the company has keep us informed of every detail and status of the windows until the windows were installed. Afterwards, they still contacted us to ensure that we were satisfied with the quality and the process of the installation of the windows. We are extremely happy and satisfied with our new windows.